Order & Return Policy
We aim for 100% customer satisfaction. Our order and return policies are as follows:
1. Order Processing
Orders are processed within 24-48 hours of payment confirmation. Any delays will be communicated via email.
2. Cancellation
- Orders can be canceled within 12 hours of placement.
- After this period, cancellation may not be possible as the order might have been dispatched.
3. Returns & Replacements
- Eligible for returns within 2 days of delivery.
- The product must be unused, in its original packaging, and with all accessories included.
- Return shipping costs may apply unless the product is defective.
4. Refund Policy
- Refunds are processed within 7-10 business days after approval.
- Refunds will be credited through the original payment method.
- In case of damage during shipping, replacement will be prioritized.
For return requests, contact us via pomapowercontrol@gmail.com.